All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels
attached.
Return Pocess
To return an item, please email customer service at admin@strag.io to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,
place the item securely in its original packaging, and mail your return to the following address:
SmartBiz Attn: Returns RMA # Vadsar, Vadodara, Gujarat 390010 India
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least thirty (30) days from the receipt of your
item to process your exchange. We will notify you by email when your return has been processed.
Exceptions
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
- Sale items are FINAL SALE and cannot be returned.
Still got questions ?
If you have any questions concerning our return policy, please contact us at: admin@strag.io
